Fees & Payments
Transparent, fair pricing with no hidden costs or commissions
No hidden fees ! No commission on carers pay !
" Traditional care agencies often charge high hourly rates and take large commissions. Many introduction services charge a 10-20% fee on top of the carers rate and ongoing charges. AT Cliffside Care , fees are fair and transparent to both carers and clients "
Introduction Fee
one-off
£249
Payable once we've successfully introduced you to a suitable carer
Matching with suitable local carers or PAs
Document verification
Initial support & guidance
60 minute consultation and introductions so you can meet and choose.
Monthly Membership
£29
Optional ongoing support and additional services
Continued introductions
Admin & coordination support
Cancel with 14 days' notice
Not mandatory
Replacement Introductions
£99
per intro
If you need a new carer after the initial match
1 free replacement within 7 days
£150 per introduction after
Same thorough matching process
Carer Rates
Self-employed carers typically charge between £17–£25 per hour. Rates vary by location, travel requirements, and the type of support needed.
100% goes directly to the carer
We never take commission from carers' pay. All money paid for care goes straight to the person providing it.